Adonis Index Client Support + Help Desk

BRAD HOWARD September 24, 2010 Help / Community Help

To access your downloads, just login to your account here.  Your downloads will be there right there after you log in for all of your purchases and is updated instantaneously upon new purchase.

(If on recurring billing and you cancel or miss a payment, access to that particular download set is removed automatically)

BRAD HOWARD September 24, 2010 Help / Community Help

If you'd like to reset your username or password, you can do it on one of 2 ways:

  1. Login to your account and click the edit profile button on the right. 
  2. Or, submit a ticket and send us your preferred username and password and we'll change it for you.

If changing your username, as long as it's available, it can be changed.

(SPECIAL NOTICE!  When changing your profile, please don't change your email address UNLESS you also change the email address on file at clickbank that's attached to your orders.  This is especially important for monthly billing so your access doesn't get interuptted)

BRAD HOWARD September 24, 2010 Help / Billing

If you need to update your credit card on file, just go here for Clickbank orders:

http://www.clickbank.com/orderDetail.htm?clear=true

You'll need your order number and your email address.  If you can't find your order number or have lost your receipt, just submit a ticket and we'll find it for you.

For all other payment changes, just login to your account and on the right side of "My Account", you'll see a "update credit card" link.